NN HAIR AND BEAUTY is committed to protecting and respecting your privacy. This policy together with any documents referred to in it explains how we collect, store, use and otherwise process any personal information. Please read this privacy policy carefully. By accessing and continuing to use our website you confirm that you have read, understood and agree to the terms of this privacy policy and our Website Terms of Use.

NN HAIR AND BEAUTY  is a company registered in the United kingdom with companies house.

How do we collect information?
Information about you may be:

  •  Provided to us by you;
  • Collected directly by us;
  •  Received by us from NN HAIR AND BEAUTY branded sources and third parties managed by us.

Information is collected through various sources including our website, in store, over the phone, by email, by written correspondence and also via other websites and services we provide. The information is gathered by a variety of means including:

  • using our website;
  • participating in live chat, discussion boards, or other social media functions we operate;
  •  registering and setting up an account with us;
  • subscribing to our services and circulars;
  •  participating in our customer satisfaction surveys and any other services that we may offer from time to time;
  • entering into our competitions;
  •  contacting us by any means (including making a complaint or reporting a problem to us).

What information do we collect?

The information we collect may include:

  •  Your name;
  • Your contact details including email, address and/or phone number;
  •  Age or date of birth;
  • Photograph;
  •  Interests, feedback and survey responses;
  • Correspondence – when you contact us either in writing or over the phone;
  •  Details of your transactions and of the fulfilment of your orders;
  • Financial and/or payment card information;
  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access; and
  • Google Analytics Demographics and Interest Reporting (please see our Cookies Policy for more information).

How do we use the information?

We may use the information in the following ways:

  •  We may use the information in the following ways:
  • To contact you via email, telephone, SMS, letter, social media, push notification or equivalent (where you have given us consent);
  • To ensure that our website is personalised to your taste and that you are provided with the most suitable content;
  • To provide or allow NN HAIR AND BEAUTY branded products (provided by third parties acting on behalf of us) to provide you with information about other goods and services and to notify you of our offers, discounts, promotions, and competitions that are similar to those that you have previously purchased or enquired about;
  •  To carry out our obligations arising from any contracts or transactions you enter into with us;
  • To notify you about changes to our services;
  • To maintain and administer our website and any registered account that you hold with us;
  • To produce marketing materials (where you have given us consent);
  •  Where you are approached or asked to participate in a market survey to undertake market research, assessment and analysis so that we can review, develop and improve the services that we offer to you and our other customers.

Where do we store the information?

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you on the e-mail you provide. Please check this page frequently to see any updates or changes to our privacy policy.

NN HAIR AND BEAUTY will not keep your personal information longer than is necessary in connection with our customer relationship.

Any questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Customer Care on info@naijanaturals.co.uk