Naijanaturals.co.uk is committed to protecting and respecting your privacy. This policy together with any documents
referred to in it explains how we collect, store, use and otherwise process any personal information.
Please read this privacy policy carefully. By accessing and continuing to use our website you confirm that you have read,
understood and agree to the terms of this privacy policy and our Website Terms of Use.
Naija naturals is a company registered in the UK as NN HAIR & BEAUTY
How do we collect information?
Information about you may be:
- Provided to us by you;
- Collected directly by us;
- Received by us from Naija Naturals branded sources and third parties managed by us.
Information is collected through various sources including our website, in store, over the phone, by email,
by written correspondence and also via other websites and services we provide.
The information is gathered by a variety of means including:
- using our website;
- participating in live chat, discussion boards, or other social media functions we operate;
- registering and setting up an account with us;
- subscribing to our services and circulars;
- participating in our customer satisfaction surveys and any other services that we may offer from time to time;
- entering into our competitions;
- contacting us by any means (including making a complaint or reporting a problem to us).
What information do we collect?
The information we collect may include:
- Your name;
- Your contact details including email, address and/or phone number;
- Age or date of birth;
- Photograph;
- Interests, feedback and survey responses;
- Correspondence – when you contact us either in writing or over the phone;
- Details of your transactions and of the fulfilment of your orders;
- Financial and/or payment card information;
- Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and
- other communication data and the resources that you access; and
- Google Analytics Demographics and Interest Reporting (please see our Cookies Policy for more information).
How do we use the information?
We may use the information in the following ways:
- We may use the information in the following ways:
- To contact you via email, telephone, SMS, letter, social media, push notification or equivalent (where you have given us consent);
- To ensure that our website is personalised to your taste and that you are provided with the most suitable content;
- To provide or allow Naija naturals branded products (provided by third parties acting on behalf of us) to provide you with information about other goods and services and to notify you of our offers, discounts, promotions, and competitions that are similar to those that you have previously purchased or enquired about;
- To carry out our obligations arising from any contracts or transactions you enter into with us;
- To notify you about changes to our services;
- To maintain and administer our website and any registered account that you hold with us;
- To produce marketing materials (where you have given us consent);
- Where you are approached or asked to participate in a market survey to undertake market research, assessment and analysis so that we can review, develop and improve the services that we offer to you and our other customers.
Where do we store the information?
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you on the e-mail you provide. Please check this page frequently to see any updates or changes to our privacy policy.
Naijanaturals.co.uk will not keep your personal information longer than is necessary in connection with our customer relationship.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
1. COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2. MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. CONTACT FORMS
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
4. EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
5. HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
6. WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.